8.2 Configuring the image location
Static images for card layouts (as inserted by the Insert user image button) are stored on the MyID web server.
To ensure that MyID can access the images, you must set the Image Upload Server configuration option. On the Video page of the Operation Settings workflow, set Image Upload Server to the name or IP address of the MyID web server. Do not include http or https, any virtual directories, or any slashes – the IP address or server name are sufficient.
If the web services server is not the same server as the web server, see also the Setting the location of the web server section in the Web Service Architecture guide.